Once the attackers were in, they were able to modify the app’s settings and behavior allowing attackers to “obtain remote access to the victim computers in real-time.” According to the report they published, “A distinct feature of the attack is the abuse of the legitimate TeamViewer remote access tool.” Attackers broke into the internals of the TeamViewer app by taking advantage of weakened security protocols. The Hungarian National Security Authority discovered the extensive malicious attack.

It may sound crazy, but a few years ago Hungary’s National Security Authority reported a major software attack that was carried out using vulnerabilities in TeamViewer software.

TeamViewer has become something of a cautionary tale in the remote support software community. Let’s take a look at some of the most important features that can help you differentiate one remote support software from the next and how to choose the best TeamViewer Alternative for you. If you currently use TeamViewer, it might be time to switch.Ī simple Google search instantly brings up dozens of remote support software providers. TeamViewer is a popular choice for companies, however their remote support software solutions have been plagued by security issues.

Many remote support companies claim to offer a suite of features that differentiate them from the rest, so it’s important to know what you’re looking for and what features matter most to the success of your individual business. When it comes to choosing the right remote support software for your business, you have a lot of options to choose from.

Best alternative to teamviewer